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Can't enroll new device via email

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  • Can't enroll new device via email

    Greetings, love Comodo. When I try to enroll a new device, I try using the method of emailing the person who controls the device. No matter what, the email is not sent. So, I end up having to physically go to the computer, log into my Comodo account and then enroll "this device" to get it into my list. As far as I can tell, it is working as it goes through all the required steps; it just isn't sending the email with the installer. Any help is appreciated. Thanks!

  • #2
    Hi switz ,

    We have created a support ticket to investigate the issue. Please provide details requested in your forum registered email.

    Kind Regards,
    PremJK
    Last edited by Jimmy; 10-16-2019, 01:59 PM.

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    • #3
      Thanks for reaching out so quickly. I followed your instructions and was able to get it working. I appreciate your help.

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